E LIVE LEARNING PRIVACY STATEMENT
E Live Learning is committed to the highest standards of protection for the personal information and privacy of its donors. As part of this commitment, E Live Learning has adopted a privacy policy in line with the requirements of the Personal Information Protection and Electronic Documents Act. By accessing this website, the user expressly consents to the collection, use and/or disclosure of personal information in accordance with the E Live Learning Privacy Policy.
PRIVACY POLICY
Collection of Personal Information
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Personal information that is collected by E Live Learning includes information about an identifiable individual such as the individual's name, address, e-mail and telephone number as well as their financial information (such as account or credit card numbers). General contact information is used to send information, or get in touch with users, if necessary, to solve problems. Financial information is used to process donations.
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Cookies:
E Live Learning may use "cookies" to electronically collect information about the individuals who access the E Live Learning website. Information collected via "cookies" includes the response rate to banners that appear on our site, the service provider of the individuals accessing the site as well as their browser type (e.g. Netscape, Explorer, etc), and other statistical information regarding your usage of our website.
Use of Personal Information
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By E Live Learning:
Personal Information collected by E Live Learning will be used to verify donor identity, and ensure proper billing. Personal information may also be used by E Live Learning to contact the user about information that may interest the user.
Except as provided herein, E Live Learning will not collect, use or disclose any personal information without first obtaining the consent of the individual customer to such collection use and disclosure. E Live Learning will make every reasonable effort to ensure that the individual is advised of the purposes for which the personal information will be used. Further, E Live Learning will only use the personal information for the purposes for which it was originally collected.
Except as provided herein, E Live Learning will never use personal information collected for a purpose other than the one under which it was originally collected without first obtaining consent of the individual for such alternate use. Furthermore E Live Learning will not release any personal information of a sensitive nature (i.e. gender, race, nationality, etc.) without the express consent of the individual to such release.
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Disclosure to Third Parties:
Except as provided herein, E Live Learning will not share the personal information of its users with third parties except where such disclosure is consented to.
Control of Personal Information and withdrawing Consent
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Any individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Safeguards for Protection of Personal Information
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Protection of personal information is of paramount importance to E Live Learning. As such E Live Learning has implemented security safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, modification or use. Such safeguards include:
a) restricted access to offices and records;
b) security clearance measures and limited access on a "need-to-know" basis; and
c) use of passwords and encryption for access to records;
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Access to personal information by E Live Learning employees is restricted to that which is necessary to perform their duties. E Live Learning employees are aware of the importance of maintaining the confidentiality of personal information and are committed to that end.
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Any personal information collected by E Live Learning shall be retained only as long as necessary for the fulfillment of the purpose for which it was collected. Personal information that is no longer required to fulfill the identified purpose will be destroyed, erased or made anonymous. E Live Learning will take all reasonable care in the destruction of or disposal of personal information to prevent unauthorized parties from gaining access to the information.
Complaints and Enforcement of Privacy Statement
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As part of E Live Learning’s commitment to protection of its customers' personal information and privacy, E Live Learning welcomes comments, concerns and feedback regarding its adherence to its Privacy Statement. E Live Learning is committed to addressing and resolving in a timely manner any complaints or inquires about its policies and practices relating to the handling of personal information. Accordingly, any complaints or inquires should be directed to:
By email:
contact@elivelearning.com
By mail:
E Live Learning
56 Thornbank Rd.
Thornhill, ON L4J 7K3
All complaints received by E Live Learning will be investigated and if justified, E Live Learning will take the appropriate measures, including if necessary, amending its policies and practices, to resolve the complaint.
© 2010 E Live Learning. All Rights Reserved
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